FAQs for Your Trade Fair Appearance
Are you planning to take part as an exhibitor at efa:ON but have some unanswered questions about participating? On this page, we will be answering the most frequently asked questions. Topics are:
Event Preparation
Event Management
Event Follow-up
Last updated: August 2025
Event Preparation
Set-up and Dismantling Passes
No special passes are required for set-up and dismantling.
Legitimization for set-up and dismantling times is carried out through the stand allocation.
Increase your visibility
Visitors will be able to see that you are exhibiting even before they leave the car park and in the entrance area, they can see where your stand is located and find their way straight there. Increased visibility on the exhibition site can mean more leads.
By booking our attractive, attention-grabbing advertising spaces, you can draw visitors to your stand.
FAIRNET-Advertising spaces (PDF, 2 MB)
Please contact Peter Schippel (Tel. 0341 678 8486 / E-Mail: peter.schippel@fairnet.de )
Hotel Bookings
As an exhibitor at efa:ON 2025, you will benefit from improved hotel conditions and special cancellation deadlines. You can find an overview here.
To benefit from the special conditions, please always book directly via our
hotel portal.
Our Hotel Reservation Team will be happy to assist you with your booking and answer any questions you may have about the hotels (Tel. 0341 678-6860 / e-mail: hotelreservation@leipziger-messe.de )
Invite your customers
With the stand allocation you have received an individual promotion code for your company. You can use this code to invite your customers to visit the trade fair free of charge at no extra cost.
You will not be billed for the redeemed tickets after the trade fair, as they are already included in the communication fee.
Please inform the recipients of the promotional codes that they can only be redeemed online via the online ticket store at www.efa-on.de/tickets . These are free day tickets that only entitle the holder to access during regular opening hours for visitors. The ticket store opens on August 04, 2025.
Online Ordering System
Here , you can access the online ordering system to quickly and easily book our services. These include:
- Stand construction/furnishings
- Technical services such as installation of electricity/water
- Publishing services
- Free client invitations (print or as a code)
- Exhibitor passes (free and for purchase)
- Parking facilities
- Stand cleaning and much more
Your username for your client account can be found in the stand allocation notification sent to you via email. If you no longer have your password from previous events or you are taking part in efa:ON for the first time, please request one directly via the "Forgot/request password" button on the online ordering system page.
NOTE: For technical reasons, the password will be sent to the company email address stated on your stand allocation.
After entering your password, you will be asked to change it. Please remember the new password for your further activities in the
online ordering system.
Please submit all technical orders and permit applications as soon as possible.
From four weeks before the start of the event (26.08.2025), a late booking surcharge of 15 % will be levied on selected services.
Mandatory Entry in the Exhibitor Directory and Other Publishing Services
Please check and complete your data here, especially the content of your mandatory entry, in order to benefit from media coverage of your trade fair participation:
- Entry in the alphabetical exhibitor directory trade fair guide with company + hall/stand
- Online Exhibitor Directory:
- Entry in the alphabetical exhibitor directory with company name, address, email address, web address, mood image, social media links
- 1 entry in the online product directory
- 1 product online with 1000 characters and 5 images, product video, PDF upload, direct link to a product in the exhibitor's webshop
- Contact person with details + picture
If you have any questions, please contact the Sales Management department (Tel. 0341 678 7999 / e-mail: media@efa-on.de).
You can also book additional services such as logos or banners here.
Caution with unofficial exhibitor directories
A digital product and exhibitor world including company profiles, product presentations, exhibitor directory and hall plan will be created for efa:ON. Leipziger Messe GmbH would like to point out that exhibitors are repeatedly contacted by unauthorized companies to ask them to update their data for an entry in trade fair media. However, these entries are not free of charge, as the offer suggests, but can actually cost several thousand euros.
Leipziger Messe GmbH has commissioned the following publishing house to create the digital product and exhibitor world, including company profiles, product presentations, the exhibitor directory and the hall plan:
Sutter Dialog GmbH & Co. KG, Essen
Other publishers who publish similar trade fair media are not authorized by Leipziger Messe GmbH.
PR service for exhibitors
Benefit from our communication channels and our network! Please use the following form to send us your product or service information. Wherever possible, we will include this in press releases, online newsletters and social media activities. The service is free of charge.
Advertising material and downloads
You can download free online advertising materials such as banners and logos for use in your communications here .